Last updated: August 2026

Manse Core Group Limited respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, book or attend training, or engage with The Manse Method® or Emotion Pathway®.

Who we are

Manse Core Group Limited is the data controller for personal information we collect directly.

We are registered with the Information Commissioner's Office (ICO).

For questions about this Privacy Policy or how we use your information, contact:

Manse Core Group Limited
Email: info@themansegroup.com

Information we may collect

Depending on how you interact with us, we may collect:

your name and contact details
organisation, role or professional information
booking and training information
payment and invoice information
communications you send to us
attendance, assessment and certification records
information required to administer The Manse Method® practitioner training or Emotion Pathway® training
technical information relating to your use of our website, such as IP address, browser and device information
any other information you choose to provide to us

We aim to collect only the information reasonably necessary for the purpose for which it is required.

Organisational training

Where an employer, school, emergency service or other organisation commissions training, the organisation may provide us with limited information about participants, such as names, email addresses, roles and training requirements.

We use this information to administer and deliver the agreed training and maintain appropriate training records.

Emotion Pathway® is designed to be content-free. Participants are not required to disclose the details of difficult or traumatic experiences to Manse Core Group Limited in order to learn or use the framework.

Special category information

Because our work relates to emotional wellbeing and trauma, people may sometimes choose to share information that could be considered sensitive or special category personal data.

We do not ask people to provide unnecessary details about traumatic experiences.

Where we process special category personal data, we will only do so where we have an appropriate lawful basis and condition under applicable data-protection legislation.

How we use your information

We may use personal information to:

respond to enquiries
administer bookings and payments
deliver training and related services
communicate with participants and commissioning organisations
maintain training, assessment and certification records
provide training materials and resources
manage The Manse Method® practitioner certification and quality assurance
improve our training and services
meet our legal, regulatory and safeguarding obligations
protect our legitimate business interests
maintain the security and operation of our website

Our lawful bases

Under UK data-protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process information because:

Contract — it is necessary to provide training or another service that has been booked.

Legitimate interests — it is reasonably necessary to operate and improve our business, communicate with organisations and protect our services and intellectual property.

Legal obligation — we are required to retain or process information to comply with the law.

Consent — where consent is the appropriate lawful basis, including certain marketing activities or uses of sensitive information.

Where special category data is processed, we will also identify an appropriate additional condition under data-protection law.

Marketing

We may contact organisations and professional contacts about Manse Core Group Limited, The Manse Method® or Emotion Pathway® where permitted by law.

Where consent is required for marketing, we will obtain it.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in an email or contacting us at info@themansegroup.com.

Unsubscribing from marketing will not prevent us from sending necessary communications relating to training you have booked or services we are providing.

Sharing your information

We do not sell personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, website and training services. These may include website hosting, email, payment, accounting, training and technology providers.

We may also disclose information where required by law, for safeguarding purposes, or where necessary to establish, exercise or defend legal rights.

Service providers acting on our behalf are expected to process information appropriately and securely.

International transfers

Some of the technology and service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable UK data-protection requirements.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, professional, certification and regulatory requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based system can be guaranteed to be completely secure, but we regularly review how information is handled and protected.

If a personal-data breach occurs, we will assess it and make any notifications required under applicable data-protection law.

Cookies and website information

Our website may use cookies and similar technologies to operate correctly, understand how visitors use the site and, where applicable, support marketing activities.

Where required, visitors will be given choices about non-essential cookies through our cookie consent mechanism.

Further information can be provided through our Cookie Policy or cookie settings.

Your rights

Under UK data-protection law, depending on the circumstances, you may have the right to:

access personal information we hold about you
ask us to correct inaccurate information
ask us to delete information
restrict how information is processed
object to certain processing
request transfer of certain information
withdraw consent where processing relies on consent

These rights are not absolute and may depend on the circumstances and the lawful basis on which information is being processed.

To exercise your rights, contact info@themansegroup.com.

We may need to verify your identity before responding to a request.

Complaints

If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data-protection regulator.

Third-party websites

Our website may contain links to websites operated by other organisations.

Manse Core Group Limited is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy information before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.

The latest version will always be published on our website.

For questions about this Privacy Policy or the personal information we hold about you:

Manse Core Group Limited
Email: info@themansegroup.com